These Terms and Conditions ("Terms") govern your use of the Pig Ears Company website (pigears.company) and all associated country-specific store websites operated by Caruso Consulting Co Ltd ("the Company", "we", "us", "our"). VAT ID: 0765554000332. Registered address: 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand.
By accessing our website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
You may use our website for lawful purposes only. You agree not to use our website in any way that violates applicable local, national, or international laws or regulations, or to transmit any unsolicited or unauthorised advertising or promotional material.
All content on our websites — including text, images, logos, graphics, and software — is the property of Caruso Consulting Co Ltd or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
We do not guarantee that our website will be available at all times. We reserve the right to suspend, withdraw, or restrict access to any part of our website without notice for operational or maintenance reasons.
When you place an order through any of our country store websites, you are making an offer to purchase the selected products at the stated price. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product descriptions, or suspected fraudulent activity.
All prices displayed on our websites are inclusive of any applicable taxes unless otherwise stated. Prices may differ between our country-specific stores to reflect local market conditions, currency exchange rates, and applicable taxes. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders already confirmed.
Payment must be made in full at the time of placing your order. We accept major credit and debit cards and other payment methods as displayed at checkout. All payments are processed securely through our PCI-DSS compliant payment partners. We do not store full payment card details on our servers.
You will receive an email confirmation once your order has been placed. This confirmation constitutes acknowledgement of your order, not acceptance. A binding contract is formed when we dispatch your order and send a dispatch confirmation email.
We make every reasonable effort to ensure that product descriptions, images, and nutritional information on our websites are accurate and up to date. However, we cannot guarantee that all information is error-free. Product descriptions are provided for general guidance only and should not be relied upon as veterinary or nutritional advice.
Pig ear chews are natural products and may vary in size, colour, shape, and texture between batches. Such variations are a characteristic of natural products and do not constitute a defect.
Always consult your veterinarian before introducing new foods or treats to your dog, particularly if your dog has known health conditions, allergies, or dietary restrictions. Supervise your dog at all times when giving chews or treats.
To the fullest extent permitted by applicable law, Caruso Consulting Co Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or services.
Our total liability to you for any cause of action arising out of or related to these Terms or our products shall not exceed the total amount paid by you for the relevant order.
We do not exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
These Terms are governed by and construed in accordance with the laws of Thailand. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Thailand, unless local consumer protection laws in your country of residence provide mandatory alternative recourse.
We reserve the right to update these Terms at any time. The updated Terms will be posted on this page with a revised effective date. Your continued use of our website following any changes constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us: