Pig Ears Company ("we", "us", "our") is a division of Caruso Consulting Co Ltd, registered at 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand (VAT ID: 0765554000332). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pigears.company and our country-specific store websites. Please read this policy carefully. If you disagree with any part of this Privacy Policy, please discontinue use of our websites.
When you make a purchase, contact us, or interact with our websites, we may collect:
When you visit our website, we automatically collect certain technical information including:
We use cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyse website traffic. Cookies may be set by us directly (first-party cookies) or by third-party services we use (third-party cookies).
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
We use Google Analytics to collect aggregated, anonymised data about how visitors use our website. This information helps us understand traffic patterns and improve our services. Google Analytics data is processed in accordance with Google's Privacy Policy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Our websites may use the Google Ads conversion tracking pixel and the Meta (Facebook) Pixel to measure the effectiveness of our advertising campaigns. These tools collect anonymised data about actions you take on our website (such as purchases) and may use this information to show you relevant advertisements on Google, Facebook, Instagram, and partner networks.
Both Google and Meta operate their tracking tools in accordance with their respective privacy policies and applicable data protection laws. You can opt out of personalised advertising through the Digital Advertising Alliance's opt-out portal, Google's ad settings, or Meta's ad preferences manager.
We use the information we collect to:
We do not sell your personal data to third parties. We may share your information with:
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically retained for seven years to comply with financial regulations. Marketing preferences and contact data are retained until you request deletion or withdraw consent.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology and processed by PCI-DSS compliant payment providers. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
As an international business, your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
Our websites are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. Your continued use of our websites following any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: